Success Center Overview

Written By GoCSM

Last updated 8 months ago

The Success Center is your go-to space for tracking progress, booking support, getting updates, and finding new w ays to get the most out of GoCSM.

Let’s walk you through what’s inside:


👋 Meet Your Success Team

You’ll find two types of support ready to help:

  • Customer Success Manager

  • CSM Strategist

You can reach out to either of them for help planning your success journey, answering strategy questions, or guiding you on setup.


📅 Weekly Support Sessions

We offer group support twice a week:

  • Tuesdays & Thursdays

  • 9 PM EST

These are perfect for questions, walkthroughs, or hearing how other users are using GoCSM.