Success Center Overview
Written By GoCSM
Last updated 8 months ago
The Success Center is your go-to space for tracking progress, booking support, getting updates, and finding new w ays to get the most out of GoCSM.
Let’s walk you through what’s inside:

👋 Meet Your Success Team
You’ll find two types of support ready to help:
Customer Success Manager
CSM Strategist
You can reach out to either of them for help planning your success journey, answering strategy questions, or guiding you on setup.
📅 Weekly Support Sessions
We offer group support twice a week:
Tuesdays & Thursdays
9 PM EST
These are perfect for questions, walkthroughs, or hearing how other users are using GoCSM.