Email Services

What is this?

This is where you connect and manage your email sending setup inside GoCSM. It ensures that your emails — whether automated workflows or manual follow-ups — get delivered properly and look professional.

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What You Can Do:

1. Connect Your Email Provider Choose your sending method — SMTP, Mailgun, SendGrid, or any provider you use.

2. Set Up Your Sending Domain (Highly Recommended) Verify your sending domain (e.g., success.youragency.com) so your emails land in inboxes, not spam.

We walk you through how to do this with step-by-step instructions.

3. Choose Your Default "From" Address Set the name and email address customers will see when they receive your emails.

4. Manage Delivery Settings Keep track of bounce rates, email stats, and improve deliverability.

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✅ Pro Tip: Verified sending domains make your CSM and automation emails look more professional and trustworthy.